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The feed is blank or the app feels stuck

The three things that fix most of it.

Updated 25 September 2026

  1. Pull down to refresh. A blank feed is usually a request that timed out.
  2. Check the connection: open a website in Safari.
  3. Close Ting fully (swipe it away in the app switcher) and open it again.

If it keeps happening, update Ting from the App Store, and if it still does, send us a report from Settings → Help → Report a problem so we get your device details.

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